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*This policy applies to most products on www.kgorge.com, EXCLUDING custom products and cases where the product page has specific instructions. Please read the "Return & Refund Policy" section on the product page carefully before placing an order.
Order Cancellation & Modification
If you wish to modify or cancel your order, please contact us by email within 24 hours from placing your order. please keep in mind that we can not modify or cancel an order which is over 24 hours.
One-Year Warranty
We provide a limited warranty for physical goods purchased from www.kgorge.com. The warranty period is 365 days from the postmarked date of receiving the products.
During the warranty period, KGorge will replace, at no charge, products or parts of a product that proves defective under normal use and maintenance. This warranty does NOT cover any problem that is caused by conditions, malfunction or damage not resulting from defects in material or workmanship.
To obtain warranty service, you must first contact us at service@kgorge.com to determine the problem and the most appropriate solution for you.
Return & Refund
We DO NOT accept returns after 24 hours of placing the order unless the product is defective or incorrect due to our mistakes. Any returns with PERSONAL or SUBJECTIVE reasons are strictly NOT accepted.
Before purchasing customized and made-to-order products, we strongly recommend you consult with our customer service via live chat or email at service@kgorge.com to get the correct product and measurements, or purchase samples to have a better idea of what the material feels like.
Defective or Incorrect Products
To initiate a return request for products that are defective or incorrect, please make sure you email us at service@kgorge.com within 7 DAYS of receiving the product (postmarked date) with your reasons for returning. We’ll reply within 24 hours of receiving your return request and provide the most appropriate solution for you.
Please Note:
*Size difference within +/-2 inches is treated as industry acceptable.
*Product damaged after receipt will not be accepted.
*Items returned without an approved return request will not be accepted.
*Items returned without an approved return request will not be accepted.
*Product damaged after receipt will not be accepted.
Return Shipping and Postage
‒ Please make sure the return items that are unworn, unwashed, and undamaged with the original packaging.
‒ Please include the invoice and RMA that shows the order number and name of recipient.
‒ If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Refund
For approved returned items, your refund will be processed and applied to your original method of payment, which normally takes 3-4 business days. Therefore, it will normally take around 8-11 working days in total (after your returned items are received) for the refund to be issued.
Contact Us
For any requests, questions or concerns, our dedicated customer service team can be reached at:
Email: service@kgorge.com
Tel: +1 469-277-6821 (9:00 AM - 6:00 PM CST)
Frequently Bought Together
KGORGE VELVET CURTAINS COLLECTION
5 Heading Styles | 25+ Colors & Patterns | Custom Sizes Available
Order Sample Swatches
KGorge Velvet Curtain Collection, featuring a wide variety of beautiful colors and patterns, is perfect as a luxurious and elegant addition to any home decor. Free shipping for all orders over $80 within the USA.
IG @blessedmilhouse
IG @vintagehomeandgarden
IG @kassandradekoning
IG @interiordesignbyjudith
IG @homedecorbyudel
IG @farmhousebyclonial
IG @cjswank_newyork
IG @the.modberry
IG @designisntagamble
IG @themustardseed205
IG @mylittleblackandwhitehouse
ROD POCKET VELVET CURTAINS
A rod pocket heading is a style of curtain heading where the top of the curtain is folded over and stitched to create a pocket, through which a curtain rod can be inserted for hanging. They are simple to hang and can be easily adjusted for length by moving the rod up or down. However, they do not offer as much flexibility in terms of fullness as some other curtain heading styles, as the fabric is not gathered or pleated. This style of heading is often used for casual or informal curtains.
- Casual, relaxed style
- Limited flexibility in fullness
- Casual and informal style
$28.99-$140.99
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ROD POCKET & BACK TAB VELVET CURTAINS
The rod pocket and back tab heading is a versatile and functional window treatment heading option. The rod pocket on the top allows for easy installation and a smooth, gathered look when the curtain is closed. Meanwhile, the back tab on the back of the panel provides a clean, tailored appearance and helps the curtain to hang neatly. This combination of styles combines the advantages of both rod pocket and back tab headings, and is suitable for a variety of decor styles and works well with both lightweight and heavier fabrics.
- Multiple hanging options
- Smooth and gathered look
- Suitable for heavy fabrics
$34.99-$139.99
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GROMMET VELVET CURTAINS
Grommet velvet curtains use metal or plastic grommets to create evenly spaced openings or eyelets along the top. They are quite easy to hang, as the curtain rod is threaded through the grommets, and they can be easily opened and closed by sliding the curtain along the rod. The grommets also allow the curtain to hang in soft, even folds, creating a contemporary and streamlined look.
- Easy to hang and operate
- Glide easily along the rod
- Create elegant folds
$34.99-$142.99
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PINCH PLEAT VELVET CURTAINS
A pinch pleat curtain heading is a popular style of curtain heading where the fabric is gathered into tightly spaced groups of pleats, or pinches, along the top of the curtain. These pleats are usually hand-sewn in place or machine-stitched, creating a neat and structured look. This style of curtain heading is often used for more formal or traditional curtain designs, as it creates a tailored and elegant look. They can be hung using a variety of methods, including rings or hooks, and are typically made from heavier fabrics such as velvet to help the pleats hold their shape.
- Pleats pinched at top
- Elegant and lasting look
- Multiple hanging options
$79.99-$101.99
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ROD POCKET POM POM VELVET CURTAINS
Pom pom velvet curtains are a playful and stylish window treatment option that adds a touch of whimsy to any room.The pom poms, in a contrasting color, are attached to the bottom hem of the curtain panels and create a fun, textured look when the curtains are closed. The velvet material provides a luxurious and cozy feel while also providing privacy and light control. These curtains work well in bedrooms, nurseries, or any space that needs a touch of personality and warmth. They also pair well with other velvet or textured decor items, such as pillows or throws.
- Four colors available
- Textured and fun look
- Primarily decorative
$65.99-$100.99
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VELVET VALANCES
Velvet window valances are an elegant and sophisticated window treatment option that add a touch of glamour to any room. Our velvet valances come in a variety of styles and colors, from simple and understated to ornate and embellished, allowing for customization to match any decor style. They work well in formal dining rooms, living rooms, or any space that needs a touch of refined elegance. Additionally, they can be easily paired with coordinating velvet curtain panels for a complete window treatment solution.
- Functional and decorative
- Various styles and colors
- Easy to pair with
$26.90-$125.99
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