How To Measure:
1. Shade sail measurements should be taken from corner to corner.
2. Estimate how much area you want to shade. Find 4 mounting points, they can be roofs, trees, poles, walls, etc.
3. Measure 4 mounting points, it is recommended that you buy 1-2inch smaller than the coverage area.
4. Mounting on 4 mounting points.
How To Install:
1. Please use the rope as an extension cord to connect the shade sail to the hardware kit.
2. Install the shade sail, attach the loop to the hardware kit or cable wire.
PS: Accessories such as metal hooks are not included and need to be purchased separately.
Note: Because of the relatively long lead time required for custom sizes, so processing orders, production time, and shipping time, so this product fast shipping is 6-9 business days, the standard shipping time is 10-15 business days, thank you for your understanding and support, if you buy fast shipping, but we do not complete the delivery within the time limit, contact us and we will refund the shipping cost.
We provide a limited warranty for physical goods purchased from www.kgorge.com. The warranty period is 365 days from the postmarked date of receiving the products.
We have a 7-day "remorse returns" policy, where customers of our online store kgorge.com can return standard size items (customized & made-to-order products not applicable) to us in its original condition for a refund, within 7 days of delivery (postmarked date). Only items purchased directly from kgorge.com will be accepted.
Examples of Remorse Returns:
‒ customer ordered wrong product, wrong color, wrong size
‒ customer do not like the products after receiving them
‒ product won't fit due to wrong measurements
‒ customer misunderstood the product (require the product to provide features that are not available)
‒ change of mind; purchased from somewhere else
*Items returned without an approved return request will not be accepted.
*Product damaged after receipt will not be accepted.
Before purchasing customized and made-to-order products, we strongly recommend you consult with our customer service via live chat or email at email@example.com to get the correct product and measurements, or purchase samples to have a better idea of what the material feels like.
For more detailed refund policy, please click Return & Refund Policy