Features:
Home decor, Room darkening, Privacy protection
Specifications:
- Package Included: 2 Panels Valances
- Material: Polyester, Polyester Blend
- Header Type: Rod Pocket
- Pattern: Solid
- Layer: Single layer
- Applicable Scene: Hall, Office, Restaurant, Living room, Bedroom, Study
Details:
Ready-Made: A package comes in 2 valance measuring 52 inch width by 18 inch length. Our linen valance features a 3 inch pole pocket to coordinate with most curtain rods. Adjustable magic straps can be freely switched to meet your needs for light.
Luxury Linen: These superb linen curtains are made from 30% natural linen fabric which is much durable and draped. And feature the curtains with casual and vintage style for creating a more classic and relaxed home circumstance.
Privacy Added: With using the thick flax linen material, you will find the curtains is semitransparent without see-through to provide you better privacy but still with diffused light filtering for a safe and pleasant rest.
Wide Compatibility: These aesthetic linen curtains will meet your need and suit both your formal and informal home decors such as kitchen, bathroom, basement, office, cafe bar bedroom, living room, nursery or home office with casual, vintage and rustic style.
Washing Tips: Real linen texture is wrinkle-free and has a great vertical sense. But for the material is made from linen, to keep the original shape, you'd better dry-cleaning or wash the curtains without detergent.
Note:
Our product pictures are real and shot by professionals. However, due to differences in computer monitors display, there can be color variations between the actual product and your screen.
Modification & Cancellation
Can I cancel my order?
Orders can only be canceled within 24 hours of placement. Cancellations made after 24 hours will incur a 10%–30% order fee, depending on the costs already incurred.
Can I make changes to order details after placement?
We take pride in our quick response and delivery for order requests. Please carefully measure and place your order. Take advantage of our available resources if necessary, including pre-sale consulations, sample swatches. Placing an order signifies your confirmation of the order details.
If you need to modify product details, please do so within 24 hours of placing the order. Changes requested beyond this timeframe may result in irreversible costs that you'll be responsible for. Modification requests after 2 days of placement will not be accepted.
We do not offer alterations once the products have been shipped.
Return & Refund Policy
Please inspect your order promptly upon receipt. If you find any items to be defective or incorrect, contact us at service@kgorge.com within 7 days of delivery.
To assist with your request, please include your order number and photos/videos of the defective or incorrect item. If a quality issue is confirmed, we will work with you to find a resolution or compensation plan.
Please Note:
*Size difference within +/-2 inches is treated as industry acceptable.
*Product damaged after receipt will not be accepted.
*Items returned without an approved return request will not be accepted.
Can I make a return?
Before purchasing customized and made-to-order products, we strongly recommend you consult with our customer service via live chat or email at service@kgorge.com to get the correct product and measurements, or purchase samples to have a better idea of what the material feels like.
Returns are not accepted unless there is a quality issue or manufacturing defect. Please review your order carefully before finalizing the purchase.
Examples of non-returnable items
- Change of mind / No longer wants it - please refer to our "Modification & Cancellation" policies above for guidelines.
- Misunderstood the image of the product.
- Not the color or texture wanted
- Wrong size or size differences¹ due to incorrect measurements provided by the customer, or items that do not fit properly but were made accurately.
- Ordered the wrong item (fabric, header, color, liner, etc.)/ Ordered wrong number of items by mistake and didn't cancel or modify within 24 hours as required.
- Slight color variation between sample booklet and the finished product due to fabric dye lot.
- Products are too heavy—please check the product specifications or consult a customer service representative to ensure they meet your usage requirements.
- Order comes later than expected.
- Clearance / Final sale products.
Warranty
We offer a one-year limited warranty covering manufacturing defects and quality issues. If you encounter such defects during normal use, please contact us with your order details and product photos for assistance.
This warranty does not cover damage caused by scuffs from shipping, improper use, accidents, minor scratches, or gradual wear and damage resulting from prolonged exposure to the elements.
Examples of improper use
- Using a curtain rod that is not strong enough to support the weight of the curtains, resulting in bending or deformation.
- Installing a shade sail with more than one anchor point on a support pole, causing the pole to bend (we recommend that no more than one anchor point be placed on a structure other than the original building).
Repeat Purchase Discount
As a valued customer, you’ll enjoy exclusive savings on repeat purchases, whether expanding your project or reordering your favorite products. Contact us for details on the offers.
Contact Us
For any requests, questions or concerns, our dedicated customer service team can be reached at:
Email: service@kgorge.com
Tel: +1 469-277-6821 (9:00 AM - 6:00 PM CST)
