Features:
Home decor, Privacy protection
Specifications:
- Material: Polyester, Polyester Blend
- Header Type: Rod Pocket
- Pattern: Solid
- Layer: 2 layers
- Applicable Scene: Hall, Office, Restaurant, Living room, Bedroom, Study
Details:
Package Including: Package including 4 pocket window sheer voile curtain panels. 2 panels are all attached together and 2 attached valances with beads also attached to the panels.
Unique Design: Waterfall valance infringed with gorgeous beads tassels brings an elegant and romantic feel to the room. These victorian curtain is versatile for any room in the house. These curtains are elegant and stylish, they really bring a royal quality to your bedroom.
Amazing Material: These elegant window sheer curtains is made in sheer material, not only super soft but also keep privacy to you. Unique and multiple hanging styles brings an elegant and romantic feel to the room.
Keep Privacy: Smartly allowing natural light flowing into your room, while still providing privacy. Sheer curtain panels keep your spaces bright and cheerful without worrying about visibility from outside.
Easy Installation: 2 panels window sheer voile curtain and 1 valance are attached in one piece for easy installation. You only need one curtain rod, find one end and pull it over the rod.
Note:
Our product pictures are real and shot by professionals. However, due to differences in computer monitors display, there can be color variations between the actual product and your screen.
Modification & Cancellation
Can I cancel my order?
Orders can only be canceled within 24 hours of placement. Cancellations made after 24 hours will incur a 10%–30% order fee, depending on the costs already incurred.
Can I make changes to order details after placement?
We take pride in our quick response and delivery for order requests. Please carefully measure and place your order. Take advantage of our available resources if necessary, including pre-sale consulations, sample swatches. Placing an order signifies your confirmation of the order details.
If you need to modify product details, please do so within 24 hours of placing the order. Changes requested beyond this timeframe may result in irreversible costs that you'll be responsible for. Modification requests after 2 days of placement will not be accepted.
We do not offer alterations once the products have been shipped.
Return & Refund Policy
Please inspect your order promptly upon receipt. If you find any items to be defective or incorrect, contact us at service@kgorge.com within 7 days of delivery.
To assist with your request, please include your order number and photos/videos of the defective or incorrect item. If a quality issue is confirmed, we will work with you to find a resolution or compensation plan.
Please Note:
*Size difference within +/-2 inches is treated as industry acceptable.
*Product damaged after receipt will not be accepted.
*Items returned without an approved return request will not be accepted.
Can I make a return?
Before purchasing customized and made-to-order products, we strongly recommend you consult with our customer service via live chat or email at service@kgorge.com to get the correct product and measurements, or purchase samples to have a better idea of what the material feels like.
Returns are not accepted unless there is a quality issue or manufacturing defect. Please review your order carefully before finalizing the purchase.
Examples of non-returnable items
- Change of mind / No longer wants it - please refer to our "Modification & Cancellation" policies above for guidelines.
- Misunderstood the image of the product.
- Not the color or texture wanted
- Wrong size or size differences¹ due to incorrect measurements provided by the customer, or items that do not fit properly but were made accurately.
- Ordered the wrong item (fabric, header, color, liner, etc.)/ Ordered wrong number of items by mistake and didn't cancel or modify within 24 hours as required.
- Slight color variation between sample booklet and the finished product due to fabric dye lot.
- Products are too heavy—please check the product specifications or consult a customer service representative to ensure they meet your usage requirements.
- Order comes later than expected.
- Clearance / Final sale products.
Warranty
We offer a one-year limited warranty covering manufacturing defects and quality issues. If you encounter such defects during normal use, please contact us with your order details and product photos for assistance.
This warranty does not cover damage caused by scuffs from shipping, improper use, accidents, minor scratches, or gradual wear and damage resulting from prolonged exposure to the elements.
Examples of improper use
- Using a curtain rod that is not strong enough to support the weight of the curtains, resulting in bending or deformation.
- Installing a shade sail with more than one anchor point on a support pole, causing the pole to bend (we recommend that no more than one anchor point be placed on a structure other than the original building).
Repeat Purchase Discount
As a valued customer, you’ll enjoy exclusive savings on repeat purchases, whether expanding your project or reordering your favorite products. Contact us for details on the offers.
Contact Us
For any requests, questions or concerns, our dedicated customer service team can be reached at:
Email: service@kgorge.com
Tel: +1 480-757-9293 (9:00 AM - 6:00 PM CST)
